3 Mistakes I’ve Made With My Website Design Business And How You Can Avoid Them [Ep 042]

mistakes i made in my website design business

On the pod I’m sharing a fun BTS about three significant missteps I encountered on my business journey and the lessons each one taught me.

Mistake 1: Hiding Behind Formality

When I started Jenny B Designs, I hid my vibrant personality behind a curtain of corporate jargon and a stark, impersonal website. This misalignment not only stifled my creative expression but also hindered my ability to attract clients who resonated with my true self. A year into my journey, a complete overhaul introduced a website bursting with personality—pink hues, script fonts, and photos that truly represented me. The transformation was profound, attracting clients who were a perfect fit for my vision.

mistakes i made in my website design business

Mistake 2: Overcomplicating Client Interactions

Several years ago, the buzz around automations and complex client portals seduced me into creating an overly intricate client onboarding process. This not only confused clients but also diluted the personal touch I valued. By reverting to simplicity—using just a Google Doc and streamlined communications—I enhanced client satisfaction and operational efficiency.

Mistake 3: The Scaling Delusion

The prevailing wisdom that growth equates to success led me down a path of unwanted complexity and away from my passion for design. Realizing that I thrived in a more contained and intimately scaled environment, I reshaped my business model to support a lifestyle that values quality over quantity, aligning more closely with my personal goals and family life.

Embrace Your Authentic Path

Each mistake has carved a path to a clearer understanding of how I want my business to operate. By sharing these insights, I hope to inspire other entrepreneurs to learn from my experiences and cultivate a business that truly reflects their aspirations and lifestyle.

Website Design Made Simple Podcast

Tune in each week for simple website design and optimization tips that will help you make your website work better for you. In each episode, you will discover actionable steps to create your money making website, grow your online presence and scale your business…because you shouldn’t have to work more to earn more in your business.

Meet Jenny

Founder + Creative Director — Boston Web Design

Hi, I’m Jenny, the designer behind JennyB Designs. List-maker by nature, mother by life, and a firm believer that you don’t have to work more hours to build a successful business.

For over 13 years, I’ve been helping business owners create websites that do real work behind the scenes. With the right structure, strategy, and design, a website can support growth, attract the right people, and quietly do the heavy lifting day after day.

Clients often describe working together as calm, organized, and supportive. The focus is always on partnership and clarity, because when the process feels steady, the end result feels even better.

The real win isn’t just hearing “this looks great.” It’s hearing “I finally feel confident sharing my website.”

A website should support your business, not demand more from you.

No pressure. Just a conversation to see if it makes sense to move forward.

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