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A website is often the first interaction customers have with a company. It’s important that it accurately reflects the brand and the services that are offered. Unfortunately, many companies struggle with creating a website that truly represents their true brand and engages visitors. One such company was Vivant Gardening Services, in Chicago, Illinois, a gardening company that had a fun and lighthearted brand. Prior to the redesign, their website didn’t accurately reflect their true brand. It was not optimized to encourage visitors to sign up for their coaching services or in-person gardening services. Additionally, their online shop was poorly designed, making it difficult for customers to make purchases.
Challenges Faced
This project had a few challenges that needed to be addressed during the redesign. Firstly, the website needed to accurately reflect the fun and playful nature of the brand. Such an important piece of the puzzle that so many online businesses miss. Secondly, it needed to be optimized to encourage visitors to book coaching sessions or to schedule a visit to their gardens. Lastly, the online shop needed to be redesigned to make it easy for customers to make purchases.

The Redesign
To address these challenges, our team incorporated the fun, playful icons and colors that reflected Vivant Gardening Service’s personality. This created a super unique user experience that totally represented the brand. We also made sure that the website was optimized to encourage visitors to book coaching sessions or to schedule a visit to their gardens. This was achieved by adding calls to action throughout the website and making it easy for visitors to book services that included a fun and funky call to action color. The online shop was redesigned to make it easy for customers to make purchases. We made sure that the new online shop could be easily updated by the client and that products, both digital, as they have a variety of workshops and courses, and physical such as seasonal wreaths, could be purchased by visitors.



